Shipping policy

Shipping Policy

At Pokeflaare, we are committed to providing a reliable and transparent shipping experience. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

Order Processing Time

All orders are processed after payment has been successfully confirmed.

Processing includes:

  • Order verification

  • Product preparation

  • Quality checking

  • Packaging

Orders are typically processed within:

1–3 business days

Orders are not processed or shipped on weekends or public holidays. Processing times may be longer during high-volume periods, sales events, holidays, or unexpected circumstances.

Shipping Methods and Delivery Estimates

Delivery times depend on the shipping destination, carrier availability, and other factors outside of our control.

Estimated delivery times:

United States:
5–10 business days after processing

International Orders:
10–25 business days after processing

Please note that delivery estimates are not guaranteed and may vary due to:

  • Carrier delays

  • Weather conditions

  • Holidays

  • Customs processing

  • Incorrect shipping information

  • Other circumstances beyond our control

Shipping Costs

Shipping costs are calculated and displayed during checkout before payment is completed.

The final shipping cost depends on:

  • Delivery location

  • Order size

  • Package weight

  • Available shipping method

Customers will always be able to review shipping charges before placing an order.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow up to 48 hours for tracking information to update after shipment.

If you have not received your tracking information or need assistance, please contact us:

Email: contact@pokeflaare.shop

Phone: +1 (479) 345-1674

Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information during checkout.

Please verify your:

  • Full name

  • Street address

  • Apartment/unit number (if applicable)

  • City

  • State/Province

  • ZIP or postal code

Pokeflaare is not responsible for delays, lost packages, or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost, Delayed, or Damaged Packages

Once an order has been shipped, delivery is handled by the selected shipping carrier.

If your package is delayed, lost, or arrives damaged, please contact us as soon as possible so we can assist you.

Please provide:

  • Order number

  • Tracking number

  • Photos of damaged packaging or products (if applicable)

We will work with you to find an appropriate solution.

International Orders and Customs

International customers are responsible for complying with their country's import regulations.

Additional customs duties, taxes, or fees may be required by the destination country. These charges are the responsibility of the customer unless otherwise stated.

Customs processing may cause additional delivery delays.

Order Changes and Cancellations

If you need to update your shipping information or cancel an order, please contact us as soon as possible after placing your order.

Once an order has been processed or shipped, changes may no longer be possible.

Contact Information

If you have any questions about shipping, please contact our customer support team:

Pokeflaare

Email: contact@pokeflaare.shop

Phone: +1 (479) 345-1674

Address:

18 Providence Pl Ste D531
Providence, RI 02908
United States