Privacy policy

Privacy Policy

At Pokeflaare, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from Pokeflaare, we may collect certain information necessary to provide our services.

Personal Information You Provide

We may collect information you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Order details

  • Customer service communications

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Website usage information

  • Cookies and similar technologies

This information helps us improve our website, security, and customer experience.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Sending order confirmations and updates

  • Providing customer support

  • Managing returns and refunds

  • Improving our website and services

  • Preventing fraud and unauthorized transactions

  • Communicating with customers about products, services, and promotions when permitted

We only use personal information when necessary to operate our business and provide services to customers.

3. Payment Information

Payments are processed securely through trusted third-party payment providers.

Pokeflaare does not directly store complete payment card information.

Payment providers process transactions according to their own privacy and security policies.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your shopping experience.

Cookies may be used to:

  • Remember your preferences

  • Keep products in your shopping cart

  • Understand website usage

  • Improve website performance

  • Provide relevant marketing and advertising

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features.

5. Shopify and Third-Party Services

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell products and provide services.

Your information may be processed by Shopify and other trusted service providers to:

  • Process payments

  • Complete orders

  • Provide shipping services

  • Analyze website performance

  • Improve customer experience

These third parties are only permitted to use your information as necessary to provide their services.

6. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with trusted parties, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Fraud prevention services

  • Analytics providers

  • Marketing service providers

We may also disclose information when required by law or to protect our legal rights.

7. Marketing Communications

With your permission, we may send emails about:

  • New products

  • Special offers

  • Store updates

  • Promotions

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.

You will still receive important transactional messages related to your orders.

8. Data Security

We take reasonable measures to protect customer information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

When information is no longer required, it may be securely deleted or anonymized.

10. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to your information

  • Requesting correction of inaccurate information

  • Requesting deletion of your information

  • Opting out of marketing communications

To make a privacy request, contact us using the information below.

11. Children's Privacy

Pokeflaare does not knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites.

Pokeflaare is not responsible for the privacy practices, content, or security of external websites.

We encourage customers to review the privacy policies of any third-party websites they visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates will be posted on this page with the revised date.

14. Contact Information

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Pokeflaare

Email: contact@pokeflaare.shop

Phone: +1 (479) 345-1674

Address:

18 Providence Pl Ste D531
Providence, RI 02908
United States