Pre-Order Policy

At Pokeflaare, we offer pre-order opportunities for selected Pokémon products, collectibles, hobby items, and upcoming releases.

This Pre-Order Policy explains how pre-orders work, payment terms, estimated release dates, shipping procedures, and cancellation conditions.

By placing a pre-order with Pokeflaare, you agree to the terms outlined below.

1. What Is a Pre-Order?

A pre-order is an order placed for a product that is not currently available for immediate shipment but is expected to become available at a future date.

Pre-orders allow customers to reserve selected products before their official release or before inventory becomes available.

2. Pre-Order Availability

Pre-order products are offered based on expected inventory availability from our suppliers.

Availability, release dates, and quantities may change due to factors outside of our control, including:

Manufacturer changes
Supplier delays
Production issues
Shipping delays
Inventory adjustments

Pokeflaare will provide updates when significant changes affect a pre-order.

3. Payment for Pre-Orders

Payment is required at the time the pre-order is placed unless otherwise stated.

By completing a pre-order purchase, you authorize Pokeflaare to process payment for the reserved product.

Pre-order payments allow us to reserve inventory and prepare fulfillment.

4. Estimated Release and Shipping Dates

Release dates shown on pre-order products are estimates provided by manufacturers or suppliers.

They are not guaranteed delivery dates.

Pre-order shipping may be delayed due to:

Manufacturer release changes
Supplier availability
Transportation delays
Customs processing
Other unexpected circumstances

Orders will be shipped as soon as the pre-ordered products become available.

5. Shipping Pre-Order Items

When a pre-order item becomes available, it will be prepared and shipped according to our Shipping Policy.

If an order contains both in-stock products and pre-order products, the entire order may ship together after all items become available unless otherwise arranged.

Customers who want in-stock items shipped separately should contact our support team. Additional shipping charges may apply.

6. Pre-Order Cancellations

If you wish to cancel a pre-order, please contact us as soon as possible.

Cancellation requests may only be accepted before:

The product has entered fulfillment.
The order has been prepared for shipment.
Inventory has been reserved and cannot be cancelled with our supplier.

Once a pre-order has shipped, it must follow our Return and Refund Policy.

7. Product Changes and Delays

Manufacturers may occasionally change:

Product packaging
Product contents
Release dates
Product specifications

Pokeflaare is not responsible for manufacturer changes but will make reasonable efforts to communicate important updates.

8. Out-of-Stock or Cancelled Pre-Orders

In rare cases, a supplier may be unable to fulfill a pre-order allocation.

If Pokeflaare cannot fulfill your pre-order, we will notify you and provide an appropriate solution, which may include:

A full refund
Store credit
Another available option when possible

9. Pricing

Pre-order prices are displayed at the time of purchase.

If product pricing changes after your order has been confirmed, your confirmed order price will remain unchanged unless otherwise required due to an error or exceptional circumstance.

10. Collectible Product Disclaimer

Pre-order collectible products may have manufacturer variations, including changes to:

Packaging design
Artwork
Included items
Product specifications

Such changes do not automatically qualify as defects or grounds for cancellation.

11. Contact Information

If you have questions about a pre-order, please contact us:

Pokeflaare

Email: contact@pokeflaare.shop

Phone: +1 (479) 345-1674

Address:

18 Providence Pl Ste D531
Providence, RI 02908
United States

Thank you for choosing Pokeflaare. We appreciate your support and look forward to providing exciting products for collectors and hobby enthusiasts.